Responsible Gaming Your wellbeing is our priority

Responsible Gaming at betjee —
Safe & Healthy Gaming Habits

Betjee is more than entertainment — your mental wellbeing and financial security matter just as much to us. Play responsibly, stay within your limits, and keep gaming a source of enjoyment.

18+ Age Requirement
Set Deposit & Loss Limits
Self-Exclusion feature available

Is gaming causing problems in your life?

If you feel your betting habits are harming your family, work, or finances — don't wait. Contact the betjee support team or set limits on your account. Asking for help takes courage.

betjee Responsible Gaming Policy

At betjee, we believe online gaming should be purely a source of fun — not a cause of financial hardship or stress. Responsible gaming means knowing your budget, accepting losses, and keeping gaming a small part of your life.

Online gaming is growing rapidly in Bangladesh, but it comes with real risks. betjee is committed to keeping you informed and protected. Our responsible gaming policies meet international standards and put user well-being first.

On this page you will find — signs of gaming addiction, how to set limits, how self-exclusion works, and where to get help. betjee wants you to enjoy gaming in a healthy way for the long term.

betjee's responsible gaming tools are completely free and available at any time. Contact support to set your limits.

betjee Responsible Gaming Features

Betjee provides six essential tools to protect its users. Each tool helps you stay in control of your gaming experience.

Set Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set, and any changes require a mandatory waiting period.

Set a Loss Limit

Decide in advance the maximum amount in BDT you're willing to lose in a given period. Once that limit is reached, further betting is automatically blocked.

Session Time Control

Set a time limit on how long you play in one session. betjee sends regular break reminders to help you stay aware.

Cooldown Break

Take a voluntary break from 24 hours up to 6 weeks. During this time you will not be able to log in, but withdrawals will still be available.

Self-Exclusion

Close your account for anywhere from 6 months to permanently. This is the strongest protection measure available. Once activated, it cannot be reversed before the selected period ends.

Reality Check

At set intervals, betjee reminds you how long you've been playing and how much you've won or lost that day.

Common Signs of Gaming Addiction

Knowing yourself is the first step to responsible gaming. If you or someone you know shows any of the signs below, it is time to seek help.

  • Spending beyond your budget or chasing losses to win back money
  • Hiding or lying about gaming to family or friends
  • Repeatedly trying to stop gaming but failing
  • Neglecting work, studies, or relationships because of gaming
  • Using gaming as an escape from stress, depression, or loneliness
  • Feeling restless, irritable, or anxious when unable to game
  • Taking on debt or spending savings to fund gaming

If you notice two or more of the above signs in yourself, contact betjee support immediately or activate self-exclusion.

Self-Assessment

Answer the following questions honestly — that's what matters most.

Gaming Self-Assessment Questionnaire

If you answered yes to more than 3 questions, please seek help

1

Have you spent more than your set budget in the past month?

2

Have you ever bet more to try to win back money you lost?

3

Have you hidden your gaming activity from family or people close to you?

4

Have you thought about stopping but found you couldn't?

5

Has gaming caused you to neglect your daily responsibilities?

6

Do you regularly game for more than two hours at a stretch on a weekly basis?

7

Do you feel restless or irritable when not gaming?

How to Set Limits on betjee

Setting limits is the most effective way to game responsibly — and on betjee, it's easy to do.

Daily Limit

Set a daily cap on how much you deposit or wager.

Weekly Limit

Set a weekly spending limit and play with peace of mind.

Monthly Limit

Keep your gaming within your monthly budget so your household finances aren't affected.

Loss Limit

Betting stops automatically once you've lost a set amount.

1

Log In to Account

Log in to your betjee account and go to Profile Settings.

2

Open the "Responsible Gaming" section

Look for the "Responsible Gaming" option in the settings menu.

3

Set Your Preferred Limits

Choose a daily, weekly, or monthly limit and enter the amount.

4

Confirm

Your limit will take effect immediately. To increase it, a 24-hour waiting period applies.

Lowering a limit takes effect immediately, but increasing one only kicks in after 24 hours — this is intentional, to prevent impulsive decisions.

What is Self-Exclusion and how does it work?

Self-exclusion is betjee's most powerful responsible gaming tool. Use it when you feel you genuinely need a break from gaming.

  • 6 Months to 5 Years A permanent exclusion option is also available
  • Once exclusion is active, login, deposits, and betting are completely disabled
  • Funds in your account can be withdrawn during an active exclusion period
  • Exclusion cannot be reversed before the period ends
  • A mandatory 30-day waiting period applies before returning after exclusion ends

To activate Self-Exclusion, contact us via support email or go directly to your account settings. betjee will process the request within 24 hours.

10 Practical Tips for Playing Responsibly

Responsible gaming best practices drawn from betjee's experience:

  • Set a Budget in Advance — Decide how much you are willing to spend before you play, and stick to it.
  • Accept Losses as Normal — Winning and losing are both part of gaming. Keep a level head after a loss.
  • Set a Time Limit — Set a daily time limit and do not exceed it.
  • Only play with money left over after bills and household expenses — Never bet money you cannot afford to lose.
  • Never play under the influence of alcohol or drugs — A clear head leads to better decisions at the table.
  • Do not treat gaming as a source of income — This is entertainment, not a business.
  • Take Regular Breaks — Make it a habit to take at least a 10-minute break every hour.
  • Set a win target as well — If you hit a target win, call it a day.
  • Review Gaming History — Review your wins and losses at least once a month.
  • Tell Your Family — Talk openly with people close to you about your gaming.

Protecting Children & Minors

Betjee strictly prohibits anyone under 18 from using the platform. Age is verified at registration and reconfirmed during the KYC process.

If children or teenagers are in your household, take the following steps to prevent them from accessing gaming sites:

  • Use a password lock on your device and do not share it with children.
  • Enable parental controls in your browser.
  • Never leave your device unattended while logged in to your betjee account.
  • Talk to your children openly about gaming apps and sites.

If any minor has opened an account on betjee, please notify our support team immediately. We will take action without delay.

Responsible Gaming — FAQ

Yes. Even with self-exclusion active, you can still withdraw any remaining balance in your account. However, no new deposits or bets will be allowed during the exclusion period. Withdrawal requests can be submitted through Support.

Decreasing a limit takes effect right away. However, increasing a limit is subject to a 24-hour waiting period. This is by design, to prevent raising your limits in the heat of the moment.

A Cooldown Break is a short-term pause — from 24 hours up to 6 weeks. It is a lighter measure that expires on its own. Self-exclusion is long-term — a minimum of 6 months — and cannot be reversed before the period ends.

A Reality Check is an automatic notification that appears at set intervals — such as every 30 minutes or 1 hour — showing how long you've been playing and how much you've won or lost in the session. It helps you stay aware and in control.

While betjee does not offer direct professional counselling, our support team can point you in the right direction. We also encourage you to reach out to your nearest mental health centre or a trusted medical professional.

Play responsibly, stay happy

Join betjee and enjoy a safer experience with our responsible gaming tools.

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